Embedded QA programs, compliance advisory, and AI-powered workflow automation — built by someone who operated at global scale across five international markets.
Most fintechs build fast and document nothing. Arbiter changes that. Drawing on four years inside Block's Global Banking Operations — across lending, MCAs, checking accounts, and cards in Australia, Canada, the UK, Japan, and the US — we embed the QA rigour and compliance framework that turns operational debt into competitive advantage.
We work fractionally, which means you get program-manager-level thinking without the full-time overhead. Whether you need a QA framework built from scratch, a compliance gap closed before an audit, or an AI workflow that kills ten hours of manual work a week — we scope it, build it, and leave you running it.
Former Global Banking Operations at Block (Square). Led QA programs across the full banking product suite — loans, MCAs, checking, and cards — across five international markets.
From foundational QA frameworks to fractional compliance advisory — scoped to your stage, built for your team.
End-to-end QA program design for financial products. We build the framework, embed the process, and govern the releases — so your team ships with confidence, not anxiety.
Fractional compliance advisory for payment facilitators and fintechs navigating AUSTRAC, AFCA, and ePayments code obligations before they become problems.
Turn undocumented tribal knowledge into auditable, repeatable operations. We build the SOP library your auditors expect and your team actually uses.
Eliminate manual ops overhead with targeted AI tooling — without the enterprise price tag. Built for QLD fintechs and SMEs ready to move faster without growing headcount.
We operate inside your team, not above it. No consultancy distance, no boilerplate recommendations. We read your Jira, join your standups, and ship alongside you.
Four years running QA across lending, payments, and cards at Block — across five markets. We've seen what breaks at scale and fixed it. That experience is what you're buying.
Access program-manager-level expertise without the full-time hire. Engage by project, retainer, or ongoing advisory — scale up or down as your stage demands.
A free 30-minute call. We map your current state, surface the gaps, and scope exactly what's needed — no fluff, no pitch.
Within 48 hours: a clear engagement plan with scope, timeline, deliverables, and pricing. Fixed-fee or retainer. No surprises.
We get to work. Weekly check-ins, visible progress, and full handover documentation your team can own. Ongoing retainer available.
Free 30-minute discovery call. No pitch, no pressure.